TCS iON BizHub

Application Monitoring Tool by TCS

Gain real-time insights into an application’s performance, ensure proactive issue detection, and faster incident response with TCS Application Monitoring Tool

Top application performance monitoring challenges

Lack of visibility across distributed systems

Without an application monitoring tool, it is difficult to pinpoint issues as modern applications run on microservices, containers, and cloud environments.

Root cause analysis

It can take hours or days to diagnose performance issues manually if there is no proper application monitoring tool.

Slow application response time

In the absence of a robust application monitoring tool, end-users experience delays due to bottlenecks at the code, database, or network level, leading to poor user experience and lost revenue.

Scalability and resource utilization

Without a robust application monitoring tool, applications waste resources when demand is low or underperform during traffic spikes.

How TCS Application Monitoring Tool solves the challenges

ERP health monitoring

This application monitoring tool observes key performance indicators (KPIs) associated with your ERP system's health, spanning performance, availability, errors, maintenance, and security.

Database monitoring

The application monitoring tool tracks the operational state of databases and includes KPIs that cover workload and availability, performance, errors, and security.

AI/ML analytics

The application monitoring tool utilizes advanced AI/ML algorithms and statistical methods to automatically learn changing patterns, identify system behavior and performance changes, and provide actionable insights. Generative AI-recommended troubleshooting steps help resolve issues without requiring any additional effort or knowledge.

Operating system monitoring

This application monitoring tool tracks the operating system's performance, maintenance, and security aspects.

Custom app monitoring

This application monitoring tool tracks custom apps (such as Nginx, Java, and Python) and relational databases (such as Postgres). KPIs ranging from thread behavior, garbage collection, and code compilation to class loading are monitored.

Synthetic monitoring

This application monitoring tool tracks the availability and performance of web application features and functions with testing at the protocol level across devices, geographic locations, and network types.

Key Application Monitoring Tool Features

  • Unified visibility and telemetry

    The application monitoring tool offers full-stack observability and instant visibility into application health under a single view with provision to view Metrics, Events, Logs, and Traces (MELT) insights.

  • Deep monitoring and coverage

    The application monitoring tool supports monitoring of SAP and Oracle ERPs, custom applications, middleware, web apps, and databases through 100+ KPIs. Provision for integrating with ITSM tool as well as out-of-the-box integration with 40+ technologies.

  • AI/GenAI-led features and analytics

    AI-powered trend and root cause analysis, forecasting, and anomaly detection. The application monitoring tool provides for GenAI-based task recommendations and alert resolution assistance as well as data lake integration for upstream analysis.

  • Alert management and notifications

    The application monitoring tool provides customizable alerts with smart alert noise suppression and multi-modal notifications via email, SMS, and mobile app.

Flexible pricing for APM Software

  • Subscription model
  • Transparent pricing
  • Zero capital investments
  • Auto upgrades

Frequently asked questions

01.

What does the APM module help me achieve?

The Application Performance Management (APM) module provides the ability to monitor business applications in real time. With continuous monitoring, users can quickly identify potential issues as they arise. This proactive approach enables the detection and resolution of problems before they impact daily work, helping to maintain smooth and uninterrupted business operations.

02.

Can I use APM for both standard and custom applications?

The Application Performance Management (APM) module is designed to monitor both standard and custom applications within your organization. This includes widely used enterprise resource planning (ERP) systems such as SAP and Oracle, as well as applications that have been custom-built to meet your unique business needs. With APM, you gain a unified view across all these platforms, ensuring that you can track performance, detect issues, and maintain reliability regardless of the type of application in use.

03.

How does APM help me troubleshoot issues?

The Application Performance Management (APM) module simplifies the troubleshooting process by offering comprehensive dashboards that display real-time data about your business applications. These dashboards provide detailed insights, allowing you to quickly pinpoint areas where performance issues may be occurring.
In addition to visual analytics, APM leverages artificial intelligence to deliver targeted recommendations. These AI-powered suggestions help identify the root causes of problems, guiding you through the steps needed to resolve them efficiently. As a result, you can address issues more effectively and minimize any impact on your business operations.

04.

Will APM work if my organization uses multiple cloud providers?

Application Performance Management (APM) is fully compatible with organizations that utilize multiple cloud providers. Its design supports multi-cloud environments, allowing you to monitor and manage applications across different cloud platforms seamlessly. This ensures that APM can integrate with your existing tools, providing a unified approach to performance monitoring no matter where your applications are hosted.

05.

How does APM connect with incident management?

The Application Performance Management (APM) module integrates seamlessly with incident management, automatically generating incidents for detected issues. It provides guided steps and recommended actions for efficient resolution, ensuring consistent incident handling throughout your organization. By linking proactive monitoring with incident management, APM minimizes operational disruptions by promptly addressing problems.

06.

What makes APM in TCS Enterprise Manager different from other monitoring tools?

The Application Performance Management (APM) module in TCS Enterprise Manager stands out from other monitoring tools because it is integrated as part of a unified platform. This integrated approach enables seamless connectivity between APM and other essential components such as service management and asset management. As a result, users benefit from a streamlined experience where performance monitoring, incident response, and asset tracking all work together efficiently within a single-pane-of-glass environment.

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