Comprehensive solution for monitoring industry leading ERP applications – SAP ECC, SAP S/4 HANA, Oracle EBS - providing insights into their performance in real-time.
Top ERP monitoring challenges
Distributed architecture
ERP systems often span multiple modules, databases, and integrations, making end-to-end visibility difficult.
Performance degradation
Slow transaction processing, delayed batch jobs, and latency in critical workflows.
Limited real-time monitoring
Traditional monitoring tools provide delayed or siloed data.
Delayed root cause analysis
Identifying the source of an issue (database, application, network, or integration) is time-consuming.
How TCS Enterprise Manager solves the challenges
SAP monitoring
Deep, AI-powered observability across SAP landscapes including SAP S/4 HANA, SAP PO, SAP ECC, SAP SoH, and SAP S/4 HANA RISE. It includes real-time performance tracking, batch job monitoring, RFC and IDoc monitoring, security and compliance tracking with transport management alerts.
Oracle EBS monitoring
Monitor performance and availability across Oracle ERP modules. Track application health metrics, application security, query performance and indexing with predictive insights and smart alerting.
Key ERP Monitoring features
Full-stack observability and monitoring
Support for 100+ KPIs across ERP, database, OS, and custom apps as well as error detection in inbound/outbound interfaces and integrations. Provision to monitor on-premises, private, and public cloud setups.
Integration and ecosystem
Compatible with 40+ technologies and third-party tools as well as support auto ticket creation and closed-loop incident management.
AI and automation
Forecast resource needs, detect anomalies, and automate root cause analysis with intelligent alert resolution and task suggestions.
Operational efficiency
Visualize application health and critical metrics in a single pane of glass as well as streamline ERP upkeep, patch management, and automate SAP Basis tasks.
Application Performance Management
Improved observability and responsiveness of the ERP systems while optimizing cloud costs for the organization. The single pane observability platform addressed issues proactively with smart alerts, integrated logs and tracing of critical metrics. Forecasting and metric log anomaly detection mechanisms alerted IT teams before occurrence of any major incident.
Customer - Global European food services and facilities management company
Customer
Global European food services and facilities management company
What is an ERP software and how will it help my
business?
ERP (Enterprise Resource Planning) software is a
comprehensive business management solution that integrates various
processes and departments into a centralized system. It helps
businesses
streamline operations, improve efficiency, and make informed
decisions
by providing real-time visibility into critical data. ERP ensures
regulatory compliance, offers scalability for growth, and boosts
productivity, giving businesses a competitive edge.
02.
Can ERP software be customized to meet specific
business
needs?
The TCS iON software is configurable to each
sector.
You will always get the flavor of your business by picking and
choosing
what processes you would need. Furthermore, the multilingual
capability
of the solution allows you to customize the solution label names to
read
in vernacular languages (like Hindi, Marathi, Tamil etc) enabling
users
to learn and operate the solution with ease.
03.
How does ERP software handle continuity and data
privacy?
Our solution offers optimal performance in normal
broadband connectivity along with a stringent security mechanism to
ensure your data privacy is maintained. The capacity of the TCS iON
cloud-based solution grows with your increasing computing needs and
reduces the need for IT staff. The solution is resilient to failures
as
the service works from back-up data centers in the event of a
disaster,
ensuring continuity of business operations.
04.
What are the costs associated with implementing and
maintaining ERP software?
Our model eliminates capital investment up front as
we
facilitate procurement of the IT infrastructure and software on rent
for
the duration of the contract. Additionally, you only pay for the
number
of users who use the solution. Thus, you pay as you use monthly
which
includes maintenance and training. Typically, with the TCS iON
cloud-based solutions, the ROI exceeds rental within three months,
when
best practices are well followed.
05.
Is there a need to purchase multiple tools or
Softwares
for ERP?
We as a cloud-based solutions offer single-window
IT
with a pre-integrated suite of hardware, network, software, and
services. We ensure that your functions are digitized, automated,
and
connected. For example, if you are using a CRM solution along with a
core ERP (e.g., a Manufacturing ERP) and have a document management
system to organize supporting files and an HRMS, we ensure that
these
solutions are connected and work as one. So, for you, it is simply
one
IT and not multiple applications. Integrated applications thus
provide a
comprehensive view of business enabling better decisions.
06.
Can ERP software integrate with other existing
systems
and software?
Yes, ERP software is designed to integrate with
other
existing systems and software. It can connect with various
applications
such as CRM systems, inventory management tools, e-commerce
platforms,
financial software, and more. Integration capabilities allow for
seamless data flow, eliminating the need for manual data entry and
ensuring consistent information across systems.
07.
What industries or business sizes can benefit from
ERP
software?
ERP software can benefit businesses of all sizes
and
industries. Small, medium, and large enterprises across sectors such
as
manufacturing, retail, distribution, healthcare, finance, and
services
can leverage ERP to streamline operations, improve efficiency,
enhance
data visibility, and enable better decision-making. The scalability
and
modular nature of ERP systems make them adaptable to the unique
needs
and requirements of different industries and business sizes.
08.
Is there a need to change this software after few
years?
We bring in the agility to keep pace with changing
processes or a new line of business. We help you configure the
processes
to work as you currently do or the software recommends and allows
you to
choose industry best practices based on your business parameters.
TCS
iON gives you increased convenience allowing you to perform various
tasks from your mobile device, no matter where you are. Being
automatically compliant with statutory requirements, the solution
ensures your company is always audit ready and legally
compliant.
09.
What kind of training and support is provided for ERP
software users?
Worried about manual processes, poor customer
experience and operational losses? Upgrade your business with our
ERP
and GST solutions. Welcome efficiency, accuracy, and peace of
mind.
TCS iON BizHub is a one-stop platform for Indian Businesses, offering AI-powered, cost-effective, quality solutions tailored to unique needs of every business. Our suite of tools is designed to streamline business processes, ensure compliance, and seamlessly expand as businesses grow to meet the needs of an ever-changing digital landscape.